Thriving communities, retention systems, and empowered teams that keep your customers longer.

 

BRANDS I’VE WORKED WITH

Work with Shana

01

COMMUNITY TRAINING

Equipping and empowering you and/or your team to become a proactive community leader without the stress and overwhelm

02

RETENTION CONSULTING

Leveraging proven retention systems and data-driven strategies to support you and your team in keeping your customers longer.

Shana-Lynn-Community-Manager
Shana-Lynn-Community-Manager

03

SPEAKING

Book Shana to speak at your next event. Your attendees will leave with unforgettable insights and practical strategies.

 

Meet Shana Lynn

Shana is the trusted advisor for top-tier subscription companies looking to create thriving communities and increase retention. She leverages her unique blend of time-tested community-building principles with modern, data-backed tactics.

Her systems-based approach simplifies retention while making room for those personalized, standout moments that customers love.

With over 10 years of notable experience, Shana is a sought-after speaker, consultant, and guest expert.

When she's not knee-deep in community strategy, she's enjoying family time in Nashville with her 4 kids and grandbaby, eating too much avocado, and trying to sneak away for time on her paddleboard.

 THE PODCAST

Community Creators

IT ALL STARTS WITH COMMUNITY

Whether you're trying to increase retention for your membership, spark engagement in your course community, or help your clients get more results — or heck, all three! — it all starts with a thriving community.

 

Testimonials